Frequently Asked Questions
How It Works
You can book online repair service for your iPhone at www.iphoneservicecenterinkolkata.com Once your order is placed, we will arrange pickup of your iPhone from your doorstep and email the details to you. One of our executives from the logistics team will come over to you and pickup of your device. Your iPhone will be then brought to our lab where it will be properly repaired, tested and delivered back to your address all within 72-100 hours, i.e., 3-4 working days.
What Are The Brands We Cover?
We provide repair services for all the Apple iPhone models. iPhone repair services offered by us include broken screen replacement, battery replacement, charging port replacement, camera replacement, diagnostic service repair etc.
I tried to fix my iPhone on my own and have it semi unassembled. Can I send it to you and have you finish the repair?
Absolutely, we do that all the time for customers. Please purchase the diagnostic service and send your phone in. A technician will call you the same day we receive it with a quote before beginning any work on your iPhone.This Service Carry Dead Risk.
How Long Will It Take To Repair My Device?
Here at iPhone Service Center in Kolkata, we work on providing quick and hassle-free repair service to our customers. Most repairs are carried out within 24-48 hours upon receiving your device; however, this can be subject to delays if there is a complication or if any additional part will be required. If there is a delay from our end for any reason, you will be able to track your order and we will keep you fully informed.
How Can You Help If I’m Unable To Identify The Issue?
If you are unable to understand the reason why your device is not working properly, or don’t know what is the issue with your iPhone, then you can select the iPhone Diagnostic Service option from the list of repair services available or call us at +91 7381480930 or Live Chat with us so that we can assist you in getting your device repaired properly.
There are multiple issues with my device, do you offer repair bundles?
Sure we do please just give us a call at 7381480930 and we will set up for you.
Repairing for software issues
Most of the software related issues can be fixed within a day. However for some software related issues (exp: installation of new operating system) we prefer that we bring your device to our lab and fix it in our workshop in order to save your precious time. We do not charge anything for our pick-up & delivery service as we provide free pickup and drop facility. However if you want us to serve at your doorstep, you can get that by going through our billing process.
Can I get FREE checkup of my device?
Yes, you can get the free checkup of your device in our iPhone Service Center in Kolkata. For getting this service you just have to bring down your device to any of our workshops and get it checked by our certified engineers for free.
Do you fix under warranty devices?
No. We don’t. In case your device is under warranty, we recommend you to visit the Apple authorized service center and get your iPhone fixed from them.
Repairing for hardware issues
There are four steps we follow to fix any hardware issue in an efficient way.
Step 1: You book a technician by providing all the necessary details regarding the issue. Also choose a preferred time for the repair job.
Step 2: Our Agent will visit your place, bring your device to our workshop in order to give you an accurate cost & time estimation of the repair.
Step 3: Once you approve the given cost and time estimation for your repair job, we will go ahead & fix your iPhone’s issue.
Step 4: Your device will get delivered within given time frame & under given cost estimation. You will also get 1 month warranty (Along with manufacturer warranty) for FREE with every repair job.
What is your service/Support timing?
Our engineers are available from 10 AM to 8 PM from Monday to Sunday. Our support team is available from 11 AM to 7 PM via phone, email and live chat throughout the week.
Do most of the parts you use are sourced from Original Equipment Manufacturers?
Most of the parts we use are sourced from Original Equipment Manufacturers which is the full form of OEM. In some cases we get OEM quality at a better price from some other supplier, we do use them. Rest assured, all the parts are quality tested to ensure the highest quality repair at the cheapest possible prices for our clients.